CONSUMER Q&A: 3 MINUTES WITH TIK TOK’S FORTUNE MGWILI-SIBANDA

13th OCTOBER 2021 Fortune is the Director Public Policy for TikTok (ByteDance) in Africa. Here he spares a moment to answer a few questions from consumers… Where does TikTok store user data, and how can we be sure of its safety? The privacy and security of our users is a top priority for TikTok. We are committed to providing a safe and protected platform for … Continue reading CONSUMER Q&A: 3 MINUTES WITH TIK TOK’S FORTUNE MGWILI-SIBANDA

UCC CAUTIONS TV STATIONS ON ABUSIVE CONTENT; And programmes that offend the Minimum Broadcasting Standards

The Uganda Communications Commission has asked producers and presenters of specific programmes on 12 TV stations to comply with minimum broadcasting standards or risk regulatory sanctions. The presenters, producers and station managers on Thursday, 7th October 2021, held a meeting with UCC officials at the head office in Bugolobi to discuss the controversial programmes that have been subject to increasing complaints from members of the … Continue reading UCC CAUTIONS TV STATIONS ON ABUSIVE CONTENT; And programmes that offend the Minimum Broadcasting Standards

CONSUMER Q&A: 3 MINUTES WITH UGANDA LAW SOCIETY PRESIDENT PHEONA WALL

08th OCTOBER 2021 Pheona is the President of Uganda Law Society (ULS), an Advocate of the High Court of Uganda and subordinate courts thereto. She currently serves as Senior Manager Legal Services at National Water and Sewerage Corporation (NWSC). Here Pheona spares a moment to answer a few questions from consumers… Except for sector-specific laws, there is no cross-cutting consumer protection regime; what is the … Continue reading CONSUMER Q&A: 3 MINUTES WITH UGANDA LAW SOCIETY PRESIDENT PHEONA WALL

COMPLAINT ABOUT THE PROGRAM “FULL BLAST” ON BUKEDDE TV 2

The Uganda Communications Commission (the Commission) received a complaint about the content and nature of programming aired by Bukedde TV 2. The Complainants allege that the Program “FULL BLAST,” aired on 30th September 2021, contained abusive and demeaning language. In addition, the producer or presenter of the program did not provide professional control or guidance to the guests during the program, which resulted in a … Continue reading COMPLAINT ABOUT THE PROGRAM “FULL BLAST” ON BUKEDDE TV 2

CONSUMER Q&A: 3 MINUTES WITH MULTICHOICE UGANDA’S HASSAN SALEH

21st SEPTEMBER 2021 Hassan is the Managing Director of MultiChoice Uganda and a commercial leader with an appetite for change leadership. Before this, he has had over 20 years of work experience in different capacities across Africa in the Telecommunications and Fast Moving Consumer Goods industries. Here Hassan spares a moment to answer some consumer questions… What is DSTV/Multichoice doing to encourage the growth and … Continue reading CONSUMER Q&A: 3 MINUTES WITH MULTICHOICE UGANDA’S HASSAN SALEH

RAISING DIGITAL CITIZENS

The internet has become a daily, trusted, reliable and accurate source of information for many people. Besides, with the increased use of social networking sites such as Facebook, Twitter, Instagram, WhatsApp, Snapchat among others, many users especially young people now have access to an almost endless supply of information and opportunity for interaction. However, this comes at the cost of Minors having to deal with … Continue reading RAISING DIGITAL CITIZENS

THE COMMUNICATIONS SECTOR AT A GLANCE

The NRM government has placed Information and Communication Technology (ICT) as one of the key drivers of efficiency and effectiveness in service delivery, production processes and communication. Uganda Communications Commission (the Commission) seeks to promote the development of a robust communications sector in Uganda. ICTs are playing a significant role in achieving the overall goal of the 2016 Manifesto that is “Taking Uganda to Modernity … Continue reading THE COMMUNICATIONS SECTOR AT A GLANCE

IS UCC SUPPRESSING THE MEDIA?

The media fraternity is up in arms over the UCC’s directive to suspend media managers, now known to be stepping aside to pave the way for investigations. The outcry is on the purported heavy-handedness of the regulator, purportedly punishing before giving fair hearing and issues around the mandate of the regulator, particularly whether the regulator has the powers to suspend or ask media managers to … Continue reading IS UCC SUPPRESSING THE MEDIA?

SIM CARD VALIDATION AND DEACTIVATION

This is clarification on the ongoing SIM card validation exercise by Telecom operators, leading up to the 1st May 2019 deactivation; please find vital information for consideration below: A customer who registered using their NIN and Name – there is no action required. You will not be affected by the upcoming deactivation. Note, no action is required. A customer with more than one number of … Continue reading SIM CARD VALIDATION AND DEACTIVATION

GUIDELINES ON LIABILITY IN THE POST AND COURIER MARKET

A licensee shall in sending, conveyance and delivery of letters, items and parcels of its customers guard against loss or damage to postal items; Obligations of a Licensee  A licensee shall in sending, conveyance and delivery of letters, items and parcels of its customers: Meet the quality of service parameters set by the Commission, including the delivery of postal items within a reasonable time; Guard … Continue reading GUIDELINES ON LIABILITY IN THE POST AND COURIER MARKET